Privacy Policy

Introduction

Referee AI ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for official evaluation, development, and management.

Information We Collect

We collect information that is essential for providing and improving our services.

• Account Information: Name, email address, and role (e.g., official, evaluator, administrator) for account creation and management.
• Performance and Career Data: Game assignments, evaluation scores, written feedback, performance analytics, and promotion/demotion history. This data is central to the platform's function.
• Organizational Data: Information about your organization, including seasons, levels of play, and member rosters.
• Technical and Usage Data: IP address, browser type, device information, and interaction data to optimize our service and ensure security.

How We Use Your Information

Your data is used exclusively to:

• Provide, operate, and maintain our services, including tracking evaluations and career development.
• Communicate important service updates, notifications, and support information.
• Improve our platform by analyzing usage trends and feedback.
• Ensure the security, reliability, and integrity of our platform.

Data Sharing and Disclosure

Your personal data is shared in the following ways:

• Within Your Organization: Your performance data is visible to you, your assigned evaluators, and authorized administrators within your organization, as defined by your organization's roles and permissions.
• With Third-Party Services: We use trusted third-party vendors to perform services on our behalf. These are detailed in the "Third-Party Services" section.
• For Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

Third-Party Services

We use the following third-party services to operate our platform. These services only process your data as instructed by us and in compliance with this policy.

• Analytics: PostHog
• Cloud Hosting: Vercel
• Email Services: Resend
• Payment Processing: Stripe

AI and Automated Processing

We may in the future utilize artificial intelligence (AI) to provide features, such as classifying voice feedback. When we integrate such features, this policy will be updated to name the specific AI service providers we use.

Data Retention

We retain your data as follows:

• Organizational Data: All data associated with an organization is archived upon subscription cancellation to allow for service reactivation.
• Individual User Data: If you delete your personal account, we will remove your personally identifiable information (PII), such as your name and email. Your past evaluation records will be anonymized and retained as part of your organization's historical data.

Data Protection

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.

Your Rights

You have the right to access, correct, or delete your personal data. You can also opt out of non-essential communications. Please contact us to exercise these rights.

Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect data from children under 13.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@refereeai.com.